Case Study | Hidden structural challenges

Exploring the hidden drag that caused a lower middle market firm's growth to slow

Most growth challenges aren't caused by gaps in sales, product, or marketing, but by unseen opportunities to better align belief, behavior, and growth capital allocation.


This $50M lower mid-market firm was growing, but not as fast as needed. The firm faced recurring growth challenges in four areas: referral loops, cross-sell, margins, and revenue goals. All despite expanded investments in sales talent, marketing, and a new product division.


The diagnosis? What looked like four separate issues turned out to be early signals that growth capital was being deployed in ways that didn't align with the firm’s true growth drivers. The breakthrough came when we identified several invisible structural gaps using our proprietary Growth DNA™ Diagnostic.

Two women work at a table in a bright office. One uses a laptop; the other is on a phone. There is a sofa and chairs nearby.

A hidden orientation alignment challenge

We discovered systematic gaps between strategic

intent and operational reality.


What the company saw as four separate problems

were symptoms of deeper structural misalignments

across five core go-to-market orientations that

dramatically impact growth capital allocation.


Each symptom traced back to a specific gap between

how the firm believed it operated vs. how it actually

operated.

Conference room with white table, black chairs, chalkboard wall, plants.

A hidden growth readiness opportunity

The real breakthrough was discovering systematic

belief-behavior gaps across all five orientations: gaps

that most companies aren't even aware exist.


These invisible misalignments create systematic

capital misallocation patterns that constrain growth

regardless of functional competence.


The firm also had resource allocation patterns of an

operating leverage stage company but the systems

maturity of an early-stage business.


Meanwhile, virtually no investment existed in market

intelligence to optimize these allocations. It wasn’t about eDort. It was about unlocking smarter

deployment of growth capital.

People playing cornhole on a rooftop patio with brick walls, artificial turf, and a city view.

The transformation potential

When we analyzed this firm's capital deployment with validated market realities and buyer behavior patterns, the path to sustainable growth became clear.


Not through bigger budgets, but via reallocation of capital guided by systematic insight rather than assumptions.


When belief, behavior, and capital allocation align:

  • Firms grow 4× faster.
  • Are 14× more likely to hit $100M, and
  • Are 88% less likely to stall under $30M.

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Growth Diagnostics & Market Intelligence

Read our research summary, to see the ideal orientations by revenue stages to $100M.